Advantages of our Property Management service

Your dedicated property manager will provide continuity of service and deal with any day-to-day property management and maintenance issues. We also handle all of the paperwork in relation to your property and annual tax statements are available on request.

Our accounts team process rent payments the same day the funds are collected to ensure your money is with you without delay, and any outstanding rent payments are chased immediately.

Working with Thornley Groves reduces the stress of letting property in Manchester and Cheshire, and our 24-hour maintenance reporting and out-of-hours services mean you needn't be contacted for any maintenance issues that occur with your property overnight or on a Sunday.

We also manage all deposit protection administration on your behalf, including correct issuing of prescribed information to avoid fines.

As registered members of ARLA Propertymark, the UK's foremost professional body for residential lettings and property management agents, we are always up-to-date with the latest legislation and help to mitigate financial and legal consequences that may occur.

For a full list of our services, read the table below.

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Lettings & Property Management Services

FeaturesLetting ServiceFully-Managed Service
Offer Negotiation
Professional Inventory
Move In
Rent Collection
Deposit Protection
Access to My Portal
Rent & Legal Protection Insurance
No Deposit Scheme
Compliance Support
Credit Control
Ombudsman Protection
Rent Review via Section 13
Section 21
Section 8
Court Attendance
Periodic Inspections
Maintenance Management
24/7 Emergency Repair Service
Quality Insured Contractors
Dedicated Property Manager for Post-Move-In
Refurbishment & Planned Maintenace
NRL Assistance
Licence Application Service
Security Deposit Negotiation & Administrating Adjudication

Why choose Thornley Groves?

Why choose a let-only service?

Our let-only support service is ideal for landlords who want to be more hands-on, or if you have a decent level of experience. If you only have one or a couple of properties to manage, this could be perfect for you.

Thornley Groves' let-only package gives you help with all the initial stages of letting a property. This includes launching and advertising, carrying out detailed accompanied viewings, arranging the tenancy set-up and move-in process, and, where applicable, carrying out a landlord inventory service.

If this is your first time letting a property or you have a large portfolio, however, our other landlord service packages may be more suitable.

Why choose a rent collection service?

If you're a landlord looking to take a step back from full-time property management or are new to the business, our rent collection service will give you the perfect balance.

We'll take on most of the admin duties that arise, but you will have the autonomy to manage repairs, carry out property visits, and check out tenants at the end of their tenancy. It's a great alternative if you're looking at reducing your overheads but still want to be hands-on.

Why choose a fully managed service?

We know that being a landlord can be very time-consuming. If you don't have the time to take care of a property, or would rather avoid the potential stress of dealing with tenants, our fully-managed landlord services package will be ideal for you.

Whether you have a full-time job or have a large portfolio and need a reliable letting agency to take on the day-to-day and long-term running of your rentals, we will do everything for you and keep you updated every step of the way.

Providing comprehensive support, our fully-managed property management service allows you to enjoy the benefits of being a landlord without dealing with the stress that comes with it. We'll take care of everything from finding tenants to handling maintenance issues and carrying out final checks when a tenant leaves.

Property Management Guide